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Luxury Service Ambassador

1 month ago


Perth, Western Australia Marriott Full time
About the Opportunity

We are seeking a highly skilled and experienced Food & Beverage Expert to join our team at The Westin Perth Hotel. As a Luxury Service Ambassador, you will be responsible for delivering exceptional dining experiences to our guests in our Executive Lounge.

Job Summary

This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to make a real impact on our guests' experiences. You will be working as part of a close-knit team that is passionate about providing excellent service and exceeding our guests' expectations.

Key Responsibilities
  • Provide exceptional service to guests in the Executive Lounge, ensuring their needs are met and exceeded.
  • Work collaboratively with other team members to achieve high standards of customer satisfaction.
  • Maintain a clean and organized workspace, adhering to health and safety guidelines.
  • Participate in ongoing training and development to enhance your skills and knowledge.
Requirements

To be successful in this role, you will need to possess:

  • Previous experience in a similar position, preferably in a luxury hotel or restaurant setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • A strong passion for delivering exceptional service and exceeding guest expectations.
  • The ability to work calmly and accurately under pressure, while maintaining a positive attitude.
  • Australian working rights.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $65,000 - $80,000 per annum, depending on experience.
  • A generous benefits package, including discounts on accommodation and food and beverage across all Marriott International properties worldwide.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with opportunities for career growth and advancement.