Certified Broker Compliance Officer

7 days ago

Melbourne, Victoria, Australia beBeeAccreditation Full time $68,000 - $88,000
Accreditation Specialist

The Accreditation Specialist plays a pivotal role in facilitating the smooth onboarding of new brokers into our organization. This involves managing the accreditation process, maintaining systems and documents, and providing guidance and support to ensure a seamless transition.


Key Responsibilities:
  • Prepare lender accreditation documentation for broker completion with accuracy.
  • Facilitate the completion of accreditation documents for new and existing brokers within the network.
  • Submit required documents to lenders, prioritizing speed and accuracy.
  • Manage the accreditation process with brokers and lenders to ensure timely receipt of accreditations and keep brokers informed of their progress.
  • Maintain data integrity of accreditation-related information within our customer relationship management system.
  • Respond to daily emails received through shared team mailboxes.
  • Support the Onboarding Team in fast and efficient broker onboarding.
  • Collaborate with lenders and the Product and Partnerships Team to ensure the network is updated with changes to lender requirements or processes.
  • Work with the National Onboarding and Agreements Team to improve and develop the accreditations process, following best practices.

Requirements:
  • A positive 'can-do' attitude and willingness to contribute to team success.
  • Minimum 1-2 years of customer service/administration experience in a fast-paced environment.
  • High attention to detail, strong written and verbal communication, outstanding customer service orientation, and ability to work under deadlines.

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