Pre-Admission Coordinator

4 days ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $59,400 - $63,000

Job Opportunity

We are seeking a highly skilled administrative professional to complete the pre-admission process with a focus on delivering exceptional customer service in a timely and efficient manner.

About the Role:

  • Liaise with potential residents and their family members to ensure a smooth transition.
  • Manage waitlists and triage initial inquiries to meet business needs.
  • Collaborate with relevant parties to collect necessary documents for the pre-admission process.
  • Support potential residents and their families to provide clear information on financial requirements and facility expectations.
  • Conduct regular assessments of each potential resident to determine suitability.
  • Maintain accurate records during the pre-admission stage, ensuring confidentiality and discretion.
  • Consult with stakeholders to determine the most suitable assessment methods aligning with industry funding models.

Requirements:

  • Demonstrated proficiency in Microsoft Suite and Outlook.
  • Knowledge of Aged Care principles, including fees and funding.
  • Experience working effectively in clinical or health-related settings and as part of a multidisciplinary team.
  • Excellent interpersonal and communication skills.
  • Strong time management and organisational skills, with adaptability to changing demands.
  • Able to work independently with limited supervision.
  • Proven ability to handle sensitive information confidentially.
  • Strategic relationship-building skills and a customer-centric approach.

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