Mobile Technology Customer Service Representative

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $42,000 - $84,000

About Us

PTC Phone Tech & Comm is the market leader in mobile and technology products. Our business was established in 2009 and remains family-owned. We specialize in phone accessories and express repairs.

We continue to expand our brand and product range, operating over 80 stores across various locations. Our high-quality mobile phone cases, phone screen protection, individually selected repair parts, and exceptional customer service are highly sought after by consumers.

About the Role:

We seek a dedicated and passionate Customer Service Sales and Device Repair Technician to join our team at our Indooroopilly store. The position offers part-time employment with a minimum of 15 hours per week.

The successful candidate will report to the Store Manager and work within a fast-paced retail environment. We provide training in basic mobile device repairs for those willing to learn new skills and adapt to variety in their role.

To be Successful in this Role, You Will Have:

  1. A genuine passion for mobile and technology.
  2. Flexibility to work at least one day on the weekend.
  3. Ability to exceed sales targets and key performance indicators.
  4. A hard-working and motivated attitude to achieve goals and commissions.
  5. A passion for delivering an excellent customer experience.
  6. An understanding of sales processes and techniques.
  7. The ability to learn quickly and think critically.

What's in It for You?

  • Above award rates with bonus/commission incentives.
  • A fixed roster.
  • Staff discounts on the latest technology, accessories, and gadgets.
  • A family-friendly culture that values individual contributions.
  • Ongoing training and development opportunities.
  • The chance to learn how to repair various devices.
  • Real growth opportunities as we expand our business.
  • A QLD-based head office with comprehensive induction and training provided.
  • Recognition for your hard work and dedication.

Apply Now

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