Customer Service Representative

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $75,000

We are seeking a dedicated Customer Service Representative to provide exceptional support to our customers.

About the Role

This is an exciting opportunity to work in a dynamic environment, where you will be the first point of contact for customers. You will be responsible for identifying suitable products and services to meet their needs, providing Smarter Banking options, and ensuring that banking is simple, easy, and secure.

You will be part of a diverse team that values customer-centric thinking, attention to detail, and inclusion. No prior banking experience is required, as full training is provided. Our tailored career development programs ensure you have opportunities for upskilling and mobility.

Key Responsibilities
  • Serve as the primary point of contact for customers, putting their needs at the forefront of your actions.
  • Identify and recommend relevant products and services to meet customer needs, such as account opening, lending, and banking transactions.
  • Demonstrate the benefits of Smarter Banking, making it easy and secure for customers to manage their finances.

We offer a range of benefits to support your personal and professional growth, including:

  • Discounted banking and financial services
  • Generous leave benefits
  • A variety of perks

We are committed to creating a positive and inclusive work environment that fosters collaboration and teamwork.

What We Offer

At our organization, we believe in investing in our people's success. Our career development programs provide opportunities for growth, skill-building, and advancement within the company. We also offer a comprehensive benefits package, including access to discounted banking and financial services, extensive leave benefits, and various perks. Our focus on diversity and inclusion ensures that everyone feels valued and supported.

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