Transport Customer Service Representative

2 weeks ago


Melbourne, Victoria, Australia BagTrans Pty Full time

We are seeking an experienced professional to join our team at BagTrans Pty as a Transport Customer Service Officer. This role is based in a dynamic environment where you will provide quality support to our Operations teams and our wider customer base.

Your ability to build strong relationships with internal stakeholders and our customers will be an essential part of the role.

Your strong verbal and written communication, interpersonal skills as well as the ability to work independently, problem solve and work in a fast-paced environment are essential.

About You:
  • At least 2 years' experience in a customer service role within the transport, logistics, freight, or delivery service industries.
  • Excellent planning, verbal and written communication skills.
  • Ability to prioritize your workload in a busy environment while coordinating multiple timelines consistently.
  • Excellent focus and attitude towards customer service.
  • Strong work ethic and possess a 'Can do' attitude.
Why You Will Thrive with Us:
  • Great security and stability with our rapidly growing company.
  • Internal advancement opportunities for high performers.
  • Free onsite parking.
  • Working with like-minded and passionate people in an environment that will support and challenge you.
  • Supportive and energetic team culture.
About BagTrans:

BagTrans is a national transport company with over 35 years of experience, serving well-known household brand names in the Australian Consumer, Packaged Goods, Pharmaceutical, and Food Manufacturing sectors.

We are an ever-growing business with a culture built on trust, respect, and determination. Our focus is on delivering quality and exceptional service to our customers; we believe that our success today is the future.

With a national footprint, we are the natural supply chain partner of choice.

BagTrans is proud to be part of a division of Freight Management Holdings (FMH).



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