Warehouse Assistant

4 weeks ago

Port Kembla, New South Wales, Australia Costco Wholesale Full time
Warehouse Assistant Job Summary

As a Warehouse Assistant at Costco Wholesale, you will play a vital role in ensuring the smooth operation of our warehouse. Your primary responsibility will be to provide exceptional customer service to our members while maintaining a safe and secure environment.

Key Responsibilities:
  • Conduct regular building safety and security checks, including walking the building and perimeter.
  • Correct safety and security problems encountered, such as spills, trip hazards, and blocked exits.
  • Fill out reports and show results to the duty manager.
  • Attend warehouse safety meetings.
  • Welcomes members entering the warehouse, approaches, smiles, makes eye contact, and greets.
  • Verifies membership card, offers cart (removing rubbish if necessary) to all members.
  • Keeps entrance/exit area clean.
  • Clicks a handheld counter to members entering and exiting the warehouse.
  • Reports half-hourly counts to Front End Supervisor and records counts on weekly reports.
  • Monitors building access and reports arrival of armoured transport vehicle to duty manager.
  • Discretely observes armoured deposit pickup, jewellery, and register drawer set up and pick-up while holding panic button.
  • Checks backpacks, lunch pails, briefcases, strollers, etc. at exit.
  • Greets exiting member.
  • Checks accuracy and validity of member's receipts and compares to merchandise.
  • Arranges speedy assistance for any member correction or concern.
  • Defaces receipt with hole puncher.
  • Provides and arranges prompt and courteous member service.
  • Directs members to product and service locations.
  • Enlists assistance for loading, shopping, etc.
  • Dries off wet carts.
  • Watches after hour exit door discretely from private vehicle and reports door area status by 2-way radio before doors can be opened for employees.
  • Drives building perimeter for security checks.
  • Watches closing managers leave.
  • Reports suspicious activity to duty manager and calls policy if necessary.

Requirements:
  • Education/Training: High School Certificate or higher.
  • Licenses/Certifications: Current drivers license.
  • Experience/Skills: Customer service, sales, loss prevention/security or comparable experience Data entry and data management.

About Costco Wholesale:
Costco Wholesale is a multinational retailer that operates a chain of membership-based warehouse clubs. We are committed to providing our members with the best possible shopping experience, and we are looking for talented individuals to join our team.

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