Insurance Claims Adjuster

7 days ago


Melbourne, Victoria, Australia Allstate Insurance Agency - Sohil Yusuf Full time

About Allstate Insurance Agency - Sohil Yusuf
Allstate Insurance Agency is a prominent provider in the insurance sector, committed to delivering quality service and effective solutions to our clients. Our success is driven by our dedicated team, which is why we prioritize investing in our employees' growth and development.

About the Role
We are currently seeking a skilled and experienced Insurance Loss Adjustor to join our team. This full-time position involves ensuring that vehicles are restored to their pre-accident condition through meticulous assessments and accurate estimations. The role requires collaboration with various stakeholders and a strong understanding of automotive repair processes.

Key Responsibilities:

  • Deliver exceptional customer service to clients and partners.
  • Prepare precise quotes for vehicle repairs in a timely manner, adhering to industry standards and company protocols.
  • Conduct thorough inspections of vehicles upon arrival, documenting necessary details for accurate processing.
  • Manage parts procurement to ensure timely delivery and cost efficiency.
  • Coordinate with suppliers to authorize additional work as needed.
  • Assist in production management within the repair facility.
  • Ensure that all repairs meet quality standards and restore vehicles to their original condition.
  • Facilitate the handover of completed repairs to clients.

About You
The ideal candidate will possess:

  • Demonstrated experience in a similar role, particularly in the automotive repair sector.
  • Familiarity with estimating software, with AudaNet experience being highly desirable.
  • Strong customer service skills and the ability to build rapport with clients.
  • Professional demeanor and excellent communication abilities.
  • Proficient computer skills, with a focus on accuracy and attention to detail.
  • A commitment to maintaining a safe working environment.
  • Reliability, punctuality, and a strong work ethic.

Compensation and Benefits
We offer a supportive team environment, ongoing training, and opportunities for career advancement. Competitive salaries range from $60,000 to $100,000 annually, depending on experience, with potential for performance bonuses.

Role Requirements:

  • Availability to work weekdays and Saturdays.
  • A minimum of 1 year of relevant experience is required.
  • Work visa sponsorship may be available for qualified candidates.

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