Senior Cargo Operations Leader

1 week ago

Perth, Western Australia beBeeOperations Full time $90,000 - $110,000
Job Summary:

This role requires a dedicated leader to oversee and support the Perth cargo operation. As a cargo service delivery supervisor, you will manage the operational management of the cargo warehouse facility and administrative tasks.

Main Responsibilities:
  • Deliver a customer-centric cargo operation including supervision, organisation, and coordination of all work areas during an operational shift;
  • On-the-job team coaching, mentoring, and performance feedback to achieve high levels of performance and service excellence;
  • Ensure efficient allocation of resources to deliver operational requirements and meet service level agreements;
  • Deliver to and monitor business processes and standard operating procedures ensuring compliance to industry standards, legislation, and airport services' policy and procedure;
  • Provide quality metrics and reporting on critical business issues;
  • Reinforce positive safety culture within the team focused on awareness and vigilance.
Health and Safety Responsibilities:
  • Compliance with airport safety and environment policies;
  • Compliance with legislative health & safety requirements;
  • Develop and maintain positive safety culture focused on awareness and vigilance;
  • Conduct work in accordance with airport's health & safety management system;
  • Follow all safety work procedures, adhering to all safety guidelines provided;
  • Participate in emergency drills and/or evacuations.
Key Requirements:
  • Demonstrated leadership experience and commitment to driving customer-centric service culture within the team;
  • Good communication skills both written and oral and negotiation skills;
  • High level of computer literacy;
  • Previous experience in highly controlled and regulated industry with ability to lead, translate, implement and manage ongoing compliance, industry standards, and legislative requirements into standard operations;
  • Understanding of financial and budget processes and ability to drive business improvement initiatives;
  • Good knowledge and understanding of cargo handling and warehouse operations.
Bonus Points:
  • Previous experience in or knowledge of airline industry principles and procedures;
  • Knowledge of all aspects of cargo handling and warehouse operations.

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