Cargo Operations Manager
1 week ago
This role involves overseeing the daily operations of a cargo service delivery team, ensuring efficient and effective customer-centric services.
Responsibilities- Lead and coordinate work areas during operational shifts to meet productivity and efficiency goals.
- Mentor and coach team members to achieve high performance and service excellence standards.
- Allocate resources effectively to meet operational requirements and service level agreements.
- Evaluate and ensure compliance with industry standards, legislation, and organizational policies.
- Analyze data and provide critical business insights through quality metrics and reporting.
- Demonstrated leadership experience in a service-oriented environment.
- Effective communication and negotiation skills.
- High proficiency in computer systems and ability to drive change initiatives.
- Prior experience in a regulated industry.
- Understanding of financial processes and ability to drive business improvements.
- Familiarity with cargo handling and warehouse operations systems.
This is a mid-senior level position offering a competitive salary range of AU$180,000 - AU$200,000 per annum. The role provides opportunities for growth and development within a dynamic organization.
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