Customer Service Representative

3 days ago

NewcastleMaitland, Australia beBeeCustomer Full time $60,000 - $90,000
Key Responsibilities

This role is ideal for individuals with customer-facing experience who possess strong communication and problem-solving skills.

The incumbent will handle customer inquiries, resolve complaints, and provide exceptional service to clients.

  • Respond to customer calls, emails, and chats in a timely manner.
  • Listens actively to customer concerns and provides empathetic solutions to resolve issues.
  • Collaborates with internal teams to resolve complex customer complaints and ensure customer satisfaction.
  • Utilizes knowledge of products and services to make informed recommendations.
  • Maintains accurate records of customer interactions.

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