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Customer Service Representative

2 months ago

Cairns, Queensland, Australia Telstra Full time
About the Role

We are seeking an experienced Customer Service & Sales professional to join our team at Telstra. As a Retail Sales Consultant, you will be passionate about delivering outstanding customer service and providing an exceptional in-store customer journey.

Key Responsibilities

  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to our customers
  • Achieve sales and performance targets
  • Ensure store presentation is in line with retail shop standards

Requirements

  • Experience in a customer facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer facing environment is highly advantageous

What We Offer

  • Variety of flexible working arrangements available
  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In Store Mentor and Support
  • Highly rewarding sales environment
  • Corporate discounts and benefits
  • 30% Off Telstra Products & Services