Current jobs related to Technical Professional Field Support Specialist - Melbourne, Victoria - beBeeField
-
Technical Field Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeField Full time $25,000 - $50,000Technical Field Specialist OpportunityWe are seeking a skilled and knowledgeable Technical Field Specialist to become an integral part of our team. As a Technical Field Specialist, you will have the flexibility to work independently and manage your own schedule.The ideal candidate will possess expertise in Windows and Mac systems, as well as administration...
-
Technical Field Service Specialist
1 week ago
Melbourne, Victoria, Australia beBeeFieldService Full time $90,000 - $120,000Technical Field Service SpecialistWe are seeking a highly skilled Technical Field Service Specialist to join our team.As a Technical Field Service Specialist, you will be responsible for providing technical support and troubleshooting complex instrumentation across various pathology customers in Victoria, Tasmania, South Australia, Western Australia, and the...
-
Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeSupport Full time $90,000 - $110,000Job Title: Technical Support SpecialistAbout the Role: We are seeking a skilled Technical Support Specialist to provide expert support to our users and stakeholders.Key Responsibilities: - Provide technical assistance to users via phone, email, and in-person.- Troubleshoot and resolve technical issues related to hardware, software, and network...
-
Technical Field Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeFieldSpecialist Full time $60,000 - $75,000We are seeking a skilled Technical Field Specialist to provide on-site technical support to our customers.The ideal candidate will have:A recognized technical qualification;A current driver's license;1+ years' experience in a technical field role;Proven ability to work independently and meet established deadlines;Excellent communication and interpersonal...
-
Technical Support Specialist
1 week ago
Melbourne, Victoria, Australia beBeeTechnical Full time $75,000 - $85,000Job Title: Technical Support SpecialistWe are seeking an experienced technical support specialist to join our team in Melbourne.Key Responsibilities:Provide expert technical assistance for Azure AD Exchange, Windows, SharePoint exchange and O365 platformsMaintain exceptional customer service standards at all timesRequirements:A minimum of 12 months...
-
Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeefield Full time $80,000 - $120,000Job Title: Technical Support SpecialistWe are seeking a skilled and experienced technical support specialist to join our team. The ideal candidate will have a strong background in troubleshooting, testing, and repairing technical equipment, as well as excellent customer service skills.About the Role:Provide technical support to customers through field visits...
-
Technical Support Professional
1 week ago
Melbourne, Victoria, Australia beBeeSupport Full time $90,000 - $120,000Product Support RoleThe Product Support Specialist plays a pivotal role in delivering exceptional technical support to customers and the internal business.This position involves collaborating with the national Product Support team and the Service team to deliver high-quality service to clients. Provide phone and face-to-face support to customers, ensuring...
-
Field Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCryogenic Full time $90,000 - $120,000We are seeking a skilled Field Support Specialist to provide technical assistance and maintenance services for cryogenic equipment and systems.Job OverviewThis role involves traveling to various locations to perform hands-on repairs, troubleshoot issues, and ensure seamless operation of cryogenic systems.The ideal candidate will possess strong knowledge of...
-
Technical Support Professional
1 week ago
Melbourne, Victoria, Australia beBeeService Full time $90,000 - $120,000Support SpecialistWe are seeking a skilled and detail-oriented Support Specialist to join our team. In this role, you will be responsible for providing high-quality technical support to clients.Key Responsibilities:Record client and incident details accurately.Investigate incidents and service requests thoroughly.Resolve or escalate incidents using automated...
-
Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeEngineering Full time $55,000 - $70,000Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to deliver technical support across various industries.Provide technical assistance to teams, customers, and field personnel through remote and onsite interactions.Configure and troubleshoot hardware and software for specialized applications.Promote and support the...
Technical Professional Field Support Specialist
2 weeks ago
Job Description:
We are seeking a seasoned technical professional to join our team as a Field Support Specialist.
The ideal candidate will have extensive experience in providing expert advice and service to customers through call taking and assigned incidents on complex issues related to the installation, use, and maintenance of computer hardware and software.
This role requires 5 days on-site and involves designing, deploying, and managing scalable and secure cloud infrastructure using Azure services.
The successful candidate will be responsible for supporting desktop, infrastructure, and services across multiple technology streams, including hardware, OS, software, networks, servers, and print equipment.
Responsibilities include responding to and resolving incidents and SRs within agreed SLAs, maintaining and housekeeping of customers' physical infrastructure, and managing customer expectations by keeping them updated as their case progresses and notifying them of any delays.
Key Requirements:
- 7 months to 1+ year minimum experience with supporting End User Devices at Level 1+
- Level 1 and Level 2 technical knowledge of hardware and peripherals
- Level 1 and Level 2 technical knowledge of desktop and software applications
- A basic understanding and knowledge of Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and IT infrastructure and network equipment
Benefits:
Working with a global leader in technology and business solutions that transform organizations and the world around us.
Our organization has a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion.
Join a diverse mix of perspectives and talents in an inclusive environment where we encourage our people to bring their full selves to work.
