
Technical Support Specialist
1 week ago
Job Title: Technical Support Specialist
We are seeking a skilled and experienced technical support specialist to join our team. The ideal candidate will have a strong background in troubleshooting, testing, and repairing technical equipment, as well as excellent customer service skills.
About the Role:
- Provide technical support to customers through field visits or dispatches.
- Manage on-site installation, repair, maintenance, and test tasks.
- Diagnose errors or technical problems and determine proper solutions.
- Produce timely and detailed service reports.
- Ensure accurate documentation of processes.
- Operate vehicles safely and utilize field automation systems.
- Foster strong relationships with customers and internal teams.
Requirements:
- Technical degree in chemistry, biology, physical measurements, or related field.
- Minimum 2 years of experience in field service roles.
- Ability to troubleshoot, test, repair, and service technical equipment.
- Strong customer orientation and teamwork skills.
- Flexibility to adapt to changing work schedules.
- Excellent communication and problem-solving skills.
What We Offer:
- A dynamic and innovative work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
- The chance to make a meaningful impact in people's lives.
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