Front of House Team Leader

2 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $65,000 - $85,000

Floor Supervisor - A Key Role in Venue Operations

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The role of a Floor Supervisor is crucial in ensuring the smooth operation of a venue. As a key member of the management team, you will be responsible for leading and developing the front-of-house team, managing financial aspects, and building relationships with the local community.

Key Responsibilities:
  • Mentor and support the Front of House team to deliver exceptional service, including recruitment and selection.
  • Manage the floor plan to maximize service periods, collaborating with Reservations and Events, and venue staff.
  • Work with the Head Chef, General Manager, and Reservations and Events on menu planning and execution for a la carte and event bookings.
  • Deliver consistent service focused on excellence, with a passion for the product.
  • Offer advice on menu and wine choices, as well as all products sold by the bistro.
  • Manage inventory, including working with the Bar Manager and Head Sommelier on beverage purchasing.
  • Hold a financial focus, including rostering to labour costings and stock control.
  • Support growing the community of locals and regulars within and around the business.
  • Ensure dining facilities comply with health regulations and are clean, functional, and of suitable appearance.

Required Skills and Qualifications:

  • 3 years' experience in management roles within the hospitality industry.
  • Experience leading teams of hospitality professionals, including recruitment and training.
  • Excellent culinary product knowledge.
  • Great knowledge of wine, food, and spirits.
  • Knowledge of reporting, cost of goods, and labour.

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