Hospitality Operations Manager

4 weeks ago


Narrabeen, New South Wales, Australia RSL Lifecare Full time
About the Role

We are seeking an experienced Hospitality Operations Manager to lead our food and dining services at RSL Lifecare's ANZAC Village in Narrabeen. As a key member of our team, you will be responsible for overseeing the day-to-day management of food and dining operations, ensuring high-quality food presentation, and consistently meeting customer expectations.

Key Responsibilities
  • Oversee the food service operations, including food safety, production, and service, ordering, cost, and quality control.
  • Lead the Central Production Kitchen team and ensure effective communication with stakeholders.
  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Collaborate with the Village Manager and Facility Managers to achieve business objectives.
  • Ensure adherence to food safety and quality standards, including HACCP and NSW Food Authority requirements.
What We Offer

RSL Lifecare offers a range of benefits, including not-for-profit tax benefits, staff discounts, and leave loading. We are committed to creating a positive and inclusive work environment that values diversity and promotes work-life balance.

About You

We are looking for an experienced hospitality professional with a strong track record in leading and managing catering operations. You will have excellent communication and leadership skills, with the ability to motivate and develop a high-performing team. You will also have current knowledge of food handling legislative requirements, including HACCP, and a demonstrated understanding of quality control in food preparation and delivery within an aged care setting.

Join our team and contribute to delivering exceptional care and services to our residents and customers.



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