Housekeeping Operations Manager

2 days ago


North Narrabeen, New South Wales, Australia The NRMA Full time
Job Opportunity

Sydney Lakeside Holiday Park, a leading beachfront caravan and camping destination in Sydney's Northern Beaches, seeks an exceptional Housekeeping Team Leader.

Company Overview:

The NRMA is one of the largest and most respected holiday park operators in Australia, renowned for delivering exceptional customer experiences. Our team members enjoy working in a dynamic environment with opportunities to grow and develop their skills.

Estimated Salary: AU$65,000 - AU$75,000 per annum, depending on experience.

Job Description:

As our ideal candidate, you will lead a high-performing housekeeping team, ensuring seamless execution of daily operations. Key responsibilities include:

  • Coordinating tasks, allocating workloads, and managing staff schedules to maintain optimal efficiency.
  • Supervising staff and monitoring quality control to meet NRMA standards.
  • Collaborating with other departments to ensure smooth operations and excellent guest experiences.
  • Maintaining accurate records and reports as required.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • At least 2 years of experience in a similar leadership position or senior housekeeping role in a busy hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and guide a team.
  • A passion for delivering exceptional customer service and maintaining high-quality standards.
  • Flexible approach to workloads and willingness to work across a 7-day rotating roster.

Benefits:

We offer a comprehensive benefits package, including:

  • Travel discounts on SIXT car rental, cruises, and accommodation at NRMA parks and resorts.
  • Complimentary myNRMA membership, complete with free Roadside Assistance and exclusive discounts.
  • Ongoing training and development opportunities to help you grow and progress your career.
  • Employee referral program offering rewards and recognition.

About Us:

The NRMA is committed to creating an inclusive workplace where everyone feels valued, respected, and connected. We welcome people from diverse backgrounds and celebrate individual differences.



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