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Digital Services Strategist

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Chatswood, Australia beBeeIntegration Full time $186,448
Job Overview

The Operational Service Manager position plays a pivotal role in the establishment and management of the Single Digital Patient Record (SDPR) platform's service portfolio.


Key Responsibilities:
  • Operationalize the integration of ServiceNow for SDPR hosting to support multiple NSW Health entities, ensuring seamless delivery.
  • Develop and refine IT service management processes across their lifecycle, promoting continuous improvement and efficiency.
  • Facilitate the transition of SDPR delivery into live operations, embedding best practice service support frameworks that drive excellence.
  • Collaborate with stakeholders across metropolitan, regional, and remote NSW to ensure services align with local and statewide needs, fostering a culture of mutual understanding.