Logistics License Administrator

2 days ago


Sydney, New South Wales, Australia WiseTech Global Full time

At WiseTech Global, we're committed to delivering innovative solutions that empower our customers to manage their global logistics operations with ease. As a License Management Administrator, you'll play a vital role in ensuring our customers receive exceptional support and service.

Key Responsibilities:

  • Manage and resolve customer queries through our workflow task management system
  • Collaborate with product teams to resolve complex queries and issues
  • Process license amendments and ensure seamless customer experience

Requirements:

  • Minimum 3 years of customer service experience, preferably in logistics or IT/software
  • Administrative support and help desk experience
  • Supply chain knowledge with forwarding/customs clearance experience a plus
  • Strong analytical skills and attention to detail
  • Excellent communication skills

About WiseTech Global:

We're a leading provider of software solutions for the global logistics industry, serving over 17,000 customers worldwide. Our flagship product, CargoWise, centralizes global logistics operations on a single global database.



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