Logistics License Administrator
2 days ago
At WiseTech Global, we're committed to delivering innovative solutions that empower our customers to manage their global logistics operations with ease. As a License Management Administrator, you'll play a vital role in ensuring our customers receive exceptional support and service.
Key Responsibilities:
- Manage and resolve customer queries through our workflow task management system
- Collaborate with product teams to resolve complex queries and issues
- Process license amendments and ensure seamless customer experience
Requirements:
- Minimum 3 years of customer service experience, preferably in logistics or IT/software
- Administrative support and help desk experience
- Supply chain knowledge with forwarding/customs clearance experience a plus
- Strong analytical skills and attention to detail
- Excellent communication skills
About WiseTech Global:
We're a leading provider of software solutions for the global logistics industry, serving over 17,000 customers worldwide. Our flagship product, CargoWise, centralizes global logistics operations on a single global database.
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