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Logistics Coordinator

2 months ago

Sydney, New South Wales, Australia CEVA Logistics Full time
{"title": "Logistics Coordinator", "description": "Job Summary

Bollore Logistics Australia, Coal Pier Logistics Site is seeking a skilled Logistics Coordinator to join their team. As a key member of the operations team, you will be responsible for developing and maintaining relationships with customers, building and rolling out daily activity plans, and ensuring timely reporting and inventory management.

Key Responsibilities
  • Develop and maintain a permanent and qualitative communication and relationship with customers/clients (internally and externally)
  • Building and rolling out the daily activity plan under Supervision of the manager in a multi-tasking environment requiring control and prioritization with the help of warehouse of operators/forklift drivers if required
  • Organizing booking requests for transport (inbound/outbound) + pre-alerts if required
  • Addressing customer requests/claims in a timely manner and as per SLA
  • Ensuring daily, weekly reporting
  • Training staff on the work instructions and monitoring their application
  • Report and keep track of anomalies/problems with the Solutions team
  • Perform and handle requested inventory tasks (cycle counting, stock takes)
  • To ensure customers are kept up to date on all matters – pre-alerts, arrival dates, off loads, delivery schedule throughout the international supply chain
  • Order follow up and maintenance of order reports for customers
  • Implement and maintain client SOP's as required at the direction of Management
Requirements
  • Customer Service experience/qualifications in similar role
  • WMS experience on advanced level
  • Familiar with end to end WH operations (inbound to outbound via, put away, pick&pack, inventory tasks, transport booking and documentation, etc)
  • Ability to meet deadlines and deliver performance in time sensitive environment
  • Sense of initiative and priorities
  • Well organized
  • Communication skills both internally and externally
  • Continuous Improvement mindset
  • Comfortable with Excel
  • Ability to lead by example
  • Inventory Control experience is good to have
  • Valid forklift license is a plus
", "lang_code": "en-US"}