Australian International Technical Support Expert

4 days ago


Wanneroo, Australia beBeeTechnical Full time $75,000 - $90,000

Job Overview:

We're seeking a skilled Technical Support Specialist to provide first-line assistance and system monitoring for internal teams, clients, and partners across Australia and internationally.

About the Role
  • Monitor and troubleshoot deployed systems nationally and internationally.
  • Offer expert technical support, responding to calls professionally.
  • Accurately document incidents and solutions.
  • Elevate complex issues.
  • Maintain up-to-date knowledge of Help Desk processes.
What We're Looking For
  • At least 12 months' experience in a Service Desk, Help Desk, or Level 1 technical support role.
  • Effective communication, collaboration, and attention to detail.
  • Ability to work under pressure in a 24/7 operational setting.
  • Self-motivated, independent learner with a commitment to delivering exceptional customer service.


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