Corporate Hospitality and Reception Specialist

7 days ago

Brisbane, Queensland, Australia beBeeCoordinator Full time $80,000 - $93,675
Job Description

This role is responsible for creating a seamless reception experience and coordinating the Client Services team to ensure excellent service delivery for clients and employees.

Key responsibilities include:

  • Welcome clients to the reception area and notify hosts of guest arrivals
  • Manage client meeting rooms effectively using the firm's room booking system, ensuring timely allocation and efficient workflow management
  • Maintain accurate data in the room booking system and provide regular and ad-hoc reporting as required
  • Collaborate with Client Services Assistants to ensure all meeting rooms are set up correctly with necessary resources (AV, catering, furniture, etc.)
  • Coordinate day-to-day operations on the client floor and optimize task performance
  • Coordinate resource requirements for reception, events, and functions, including supervising after-hours events as needed
  • Work with the Events team and Executive Assistants to manage events and functions, including planning, liaising with external parties, managing event budgets, confirmations, etc.
  • Provide backup support to Client Services Assistants, covering tasks such as clearing rooms, room setups, AV support, etc.

The ideal candidate will have a strong customer-focused mindset and possess excellent communication skills. Experience working in corporate hospitality, restaurant operations, or senior reception roles is essential, as well as proficiency in Microsoft Office suite programs (Excel, Word, PowerPoint, etc.). Ability to develop trusted relationships with key stakeholders and establish credibility is crucial.

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