Facilities Experience Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeAmbassador Full time $60,000 - $80,000

Workplace Ambassador Role Overview

    As a key member of our team, the Workplace Ambassador plays a vital role in creating a welcoming and efficient atmosphere for all employees and clients. This dynamic and professional role combines traditional concierge duties with proactive workplace management to deliver exceptional service delivery.

    Key Responsibilities:

    

  • Manage reception duties to ensure seamless interactions with visitors and employees.
  • Conduct regular workplace experience sweeps to identify areas for improvement.
  • Develop and maintain strong relationships with employees and clients through effective communication and interpersonal skills.
  • Coordinate with our facilities management team to ensure smooth day-to-day operations.
  • Handle administrative tasks and contribute to continuous improvement initiatives.
  • Identify and escalate potential risks to ensure a safe and secure working environment.
  • Perform additional duties as required to meet the evolving needs of our organization.

    Requirements:

    

  • Proactive and detail-oriented individual with a passion for delivering exceptional customer service.
  • Strong organizational and time management abilities to prioritize tasks effectively.
  • Excellent verbal and written communication skills to engage with employees and clients.
  • Ability to work independently and collaboratively as part of a team.
  • Adaptability to new technologies and applications to stay up-to-date with industry trends.
  • Education: diploma or higher in hospitality, facility management, or related fields.
  • Experience: 1-2 years in hospitality, facility management, or related fields.

    Our Commitment to Equality

    At our organization, we are committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability. We celebrate diversity and proactively support the needs that difference brings.

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