Senior Commercial Business Intelligence Analyst

4 weeks ago

Melbourne, Victoria, Australia Qatar Duty Free Full time
Senior Commercial Business Intelligence Analyst

We are seeking a highly skilled Senior Commercial Business Intelligence Analyst to join our team in Melbourne. As a key member of our Commercial team, you will play a critical role in supporting the development, planning, and implementation of our commercial strategy.

Your primary responsibility will be to analyze large datasets, identify trends and patterns, and deliver actionable insights to inform business decisions. You will work closely with internal stakeholders, including Sales, Marketing, and Revenue Management teams, to drive tactical and structural initiatives.

Key Accountabilities:

  • Analyze traffic segments, Origin-Destination pairs, distribution channels, and travel agencies to drive QR market share and revenue goals.
  • Interpret and analyze large sets of data on assigned portfolio and make recommendations to improve our commercial strategy.
  • Identify market opportunities through internal and external analysis and initiate proposals to generate incremental revenue.
  • Provide commentary on performance to KPIs, such as market share and revenue performance under assigned portfolios.
  • Lead on discussions with internal stakeholders to drive tactical and structural initiatives.
  • Monitor performance of fare products, sales incentives, and commercial initiatives.
  • Build business cases to support recommendations on commercial product/policy changes to improve portfolio performance.
  • Work closely with Global CBI and Revenue Management, as well as other data stakeholders, to improve the data processing flow and the data adoption by regional CBI and sales teams.
  • Support management in formulating commercial strategy and plans, as well as ad-hoc commercial studies/project when required.

Requirements:

  • Minimum of Degree in Business, Economics, Engineering, Statistics, Mathematics, or Operations Research.
  • 3 years of practical and relevant experience in Commercial and/or Analysis functions.
  • Travel-related industry, with interest in aviation/QR knowledge as a plus.
  • Proven commercial skills and business acumen.
  • Able to analyze voluminous, complex data, identify patterns and trends, and deliver meaningful insights to management.
  • Strong verbal and written communication to influence/negotiate with internal stakeholders to achieve business objectives.
  • Independent, proactive individual who is able to anticipate needs and develop alternatives based on value created.
  • Flexible and open to changing priorities, managing multiple tasks simultaneously, and able to follow through to conclusions.
  • Excellent collaborator with team members and cross-functional teams in a dynamic and fast-paced environment.
  • Demonstrate positive and innovative learning attitude, problem-solving, and stakeholder management.
  • Able to express dissenting opinion in a professional and appropriate way.
  • PC literate with proficient working knowledge of Word/PowerPoint/Excel/Outlook.
  • Experience with Tableau or other similar programs considered a plus.

What We Offer:

As a Senior Commercial Business Intelligence Analyst at Qatar Duty Free, you will have the opportunity to work in a fast-paced environment, contribute to our continued development and evolution, and be part of an extraordinary story. You will find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You will be part of an international community and have the chance to be a part of our future.

Language: English

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