Technical Training and Development Specialist

4 weeks ago

Sydney, New South Wales, Australia Quay Appointments Full time

Quay Appointments is seeking an ICT Technical Trainer/Consultant to support the delivery of training and development programs, design and change program rollout, and future needs.

To be successful, you will have proven experience within the Legal profession delivering and working with the Elite suite; 3e, Mattersphere and Matter Planning.

The role will work with the Chief Enterprise Systems Office, People and Culture Team, and liaise with Application Managers and other ICT Managers to identify potential learning needs of users and develop solutions.

Key Responsibilities:

  • Design, develop, and deliver ongoing and specialized learning and development programs to build staff technical capability for optimal performance.
  • Conduct needs analysis, identify technical capability gaps, and design learning programs.
  • Design and develop innovative eLearning solutions, including the creation of videos, digital content, and simulations.
  • Maintain Enterprise Systems documentation to ensure it is up to date in relation to training guides and material.
  • Adapt to the changing L&D needs of the business while developing L&D activities that can be implemented as part of an overall change management program.
  • Support the introduction of a new or upgraded process, system, technology, ensuring a good understanding and adoption.

Must have Legal experience, and a government background would be an advantage.

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