Valet Concierge Team Member
4 weeks ago
About Wilson Parking
Wilson Parking is Australia's top parking operator, prioritizing our people and customers while pushing industry boundaries with innovation. We're committed to making parking seamless in every city through pioneering online booking services and our award-winning app.
About the Role
A career at Wilson Parking gives you more than just a position with Australia's leading Parking Operator. By joining our team, you become part of an organisation that is focused on our people, and our customers and continues to push the parking boundaries with industry-leading innovation.
Job Summary
As a Valet Concierge Team Member, you'll have the opportunity to greet and assist our business and leisure customers as they depart for their flights or return from their travels. With your exceptional customer service skills, you'll create a lasting impression and help us provide the best possible experience for our valued customers.
Duties & Responsibilities
- Manage parking facilities at client locations.
- Park customer vehicles safely and securely.
- Provide exceptional customer service and address issues promptly.
- Maintain cleanliness and attractiveness of parking areas.
- Collaborate with internal and external stakeholders.
- Monitor and report on car park performance.
Requirements
- Unrestricted working rights in Australia.
- Unrestricted NSW driver's licence.
- Previous experience in a customer service role delivering excellent service.
- Previous face-to-face customer service.
- The ability to be flexible and available to work on weekends.
- Professional presentation.
- Computer literate.
- Ability to work independently and collaboratively as part of a team.
- Desire to learn and grow within the company.
About Wilson Parking
At Wilson Parking, we're building a workforce that's representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities.
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