Cafe Operations Manager

2 days ago

Canberra, ACT, Australia beBeeCustomer Full time $55,000 - $75,000
Role Overview

The role of a Chocolate Cafe Manager involves overseeing the daily operations of a cafe, ensuring cleanliness and presentation, effective roster planning and execution, and driving a team to deliver exceptional guest experiences.

Key Responsibilities:

  • Oversee daily operations, including store maintenance and visual appeal
  • Develop and execute operational plans, encompassing rosters and marketing initiatives
  • Set an example and motivate team members to deliver memorable guest interactions
  • Manage people-related tasks, such as recruitment, training, and development
  • Achieve sales targets and effectively manage labor costs, inventory levels, and other controllable expenses
  • Enhance team morale and cohesion through open communication and recognition
  • Ensure adherence to established standards at all times

Requirements:

  • Previous management experience of minimum 2 years
  • Previous experience in hospitality or retail environments
  • Exceptional customer service skills
  • Ability to lead and effectively communicate with a team
  • Energetic, positive, and guest-focused attitude

Benefits:

This role offers a dynamic and challenging work environment, opportunities for growth and professional development, and a chance to be part of a dedicated team committed to delivering exceptional guest experiences.

Others:

As a successful applicant, you will have the opportunity to develop valuable skills and knowledge, work collaboratively with a talented team, and contribute to the success of our business.

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