Administrative Support Specialist

4 weeks ago


Brisbane, Queensland, Australia Troocoo Full time
Job Overview

Troocoo is seeking an experienced Administration Officer to join our team in Caboolture. This role offers a fantastic opportunity for individuals with strong administration and data entry skills to contribute to the success of our organization.

Key Responsibilities:

  • Manage and update customer profiles, ensuring accurate and secure information management.
  • Perform high-quality data entry tasks, guaranteeing the integrity of all entered information.
  • Engage in outbound calling to clients and customers, collecting valuable insights and providing timely updates.
  • Support general administrative duties, including filing, document management, and email correspondence.
  • Collaborate with internal teams to facilitate smooth data migration and profile management.
  • Maintain confidentiality and security of sensitive data, upholding the highest standards of professionalism.
Requirements

To be successful in this role, you will need:

  • Previous experience in administration or data entry focused roles, demonstrating your expertise and efficiency.
  • A warm phone manner, allowing you to build rapport with clients and provide exceptional customer experiences.
  • Attention to detail, ensuring accuracy when handling data and profile management.
  • Strong organizational skills, enabling you to manage multiple tasks, prioritize efficiently, and maintain organized records.
  • Tech-savvy abilities, comfortable with using various software and systems, particularly new or evolving databases/portals.
  • Problem-solving abilities, quickly identifying and resolving issues that may arise during data entry or profile reactivation.
  • Confidentiality and professionalism, trustworthy in handling sensitive information securely.
What We Offer

Troocoo provides:

  • Ongoing contract commencing on November 25th.
  • Full-time working hours (8-4) Monday to Friday.
  • $36.30 per hour + superannuation.
  • Located in Caboolture.
  • Free on-site parking as well as convenient nearby public transport options.

Please note that this role requires a criminal history/police check to be completed.



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