Administrative Support Specialist
4 weeks ago
Troocoo is seeking an experienced Administration Officer to join our team in Caboolture. This role offers a fantastic opportunity for individuals with strong administration and data entry skills to contribute to the success of our organization.
Key Responsibilities:
- Manage and update customer profiles, ensuring accurate and secure information management.
- Perform high-quality data entry tasks, guaranteeing the integrity of all entered information.
- Engage in outbound calling to clients and customers, collecting valuable insights and providing timely updates.
- Support general administrative duties, including filing, document management, and email correspondence.
- Collaborate with internal teams to facilitate smooth data migration and profile management.
- Maintain confidentiality and security of sensitive data, upholding the highest standards of professionalism.
To be successful in this role, you will need:
- Previous experience in administration or data entry focused roles, demonstrating your expertise and efficiency.
- A warm phone manner, allowing you to build rapport with clients and provide exceptional customer experiences.
- Attention to detail, ensuring accuracy when handling data and profile management.
- Strong organizational skills, enabling you to manage multiple tasks, prioritize efficiently, and maintain organized records.
- Tech-savvy abilities, comfortable with using various software and systems, particularly new or evolving databases/portals.
- Problem-solving abilities, quickly identifying and resolving issues that may arise during data entry or profile reactivation.
- Confidentiality and professionalism, trustworthy in handling sensitive information securely.
Troocoo provides:
- Ongoing contract commencing on November 25th.
- Full-time working hours (8-4) Monday to Friday.
- $36.30 per hour + superannuation.
- Located in Caboolture.
- Free on-site parking as well as convenient nearby public transport options.
Please note that this role requires a criminal history/police check to be completed.
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