Administrative Support Specialist

1 day ago


Brisbane, Queensland, Australia Serco Full time

At Serco, we're dedicated to delivering exceptional services in the Defence sector.

We're seeking an Administrative Support Specialist to join our team in Southern Queensland. This role will provide critical support to our Regional Leadership in managing workforce performance across various sites.

Key Responsibilities:

  • Assist with workforce management, leave approvals, and compliance.
  • Support payroll processes to ensure accurate rostered hours and resolve queries.
  • Optimise rosters and fill vacancies in collaboration with workforce teams.
  • Coordinate recruitment, onboarding, and offboarding processes.
  • Manage workforce data and provide reports to Operations and Regional Managers.
  • Build and maintain strong relationships with internal and external stakeholders.

About the Role:

This is a fantastic opportunity to make a positive impact by providing administrative support to our Defence team. As an Administrative Support Specialist, you'll work closely with our Regional Leadership to ensure operational effectiveness across the region.

Requirements:

  • Strong organisational, time management, and data management skills.
  • Experience in handling complex administrative functions and 24/7 rostering.
  • Excellent interpersonal and communication skills.
  • The ability to manage competing demands and meet deadlines with high-quality output.
  • Proficiency in MS Office and technologies like Power BI.
  • Experience in a clinical or defence environment (highly regarded).

Serco Offers:

  • A competitive salary of $70,000 - $90,000 per annum.
  • Flexible work arrangements and leave policies.
  • Opportunities for career development and upskilling.
  • Access to Employee Networks promoting diversity and inclusion.
  • Health and wellbeing support, including Employee Assistance Programs.

Join Our Team:

At Serco, we value diversity and inclusion, and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.



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