Claims Manager

3 days ago

City of Parramatta Council, Australia beBeeClaims Full time $80,000 - $125,000
Job Overview

We are seeking a seasoned Claims Professional to manage our end-to-end workers' compensation claims process, delivering exceptional results and supporting the safe and timely return of injured employees to work.

Key Responsibilities
  • Develop and implement effective claims strategies to achieve optimal outcomes for employees and stakeholders.
  • Analyze and assess liability, coordinate treatment, and facilitate sustainable return-to-work plans in accordance with relevant legislation.
  • Collaborate with internal teams, medical professionals, and external service providers to drive proactive claims management and improve business efficiency.
  • Maintain accurate and compliant documentation to meet regulatory and audit requirements.
  • Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance service delivery.
About You
  • Proven experience in insurance and workers' compensation with a strong understanding of relevant laws and regulations.
  • Excellent communication and interpersonal skills with the ability to influence and build strong relationships.
  • A customer-centric mindset focused on achieving optimal outcomes for employees and stakeholders.
  • The ability to manage complex and challenging scenarios with resilience and poise.
  • Effective time management and the ability to perform under pressure in a fast-paced environment.
  • A proactive attitude and eagerness to learn within a dynamic and collaborative team.

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