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Administrative Claims Specialist

3 weeks ago


City of Parramatta Council, Australia beBeeCustomerFocused Full time $80,000 - $120,000
Claims Administrator Role

 

  • We are seeking an experienced and skilled Claims Administrator to play a vital role in managing claims effectively, efficiently and professionally.

 

About the Job Summary

 

  1. Lodge claims in a cost-effective manner while providing administration support to the wider team.
  2. Responsible for learning and understanding the claims lodgement process.
  3. Identify and implement operational improvements in claims handling.
  4. Process complex and non-complex claims and provide professional customer-focused claims service to key internal partners.

 

Key Skills and Qualifications

 

  • Administration experience/knowledge of general business and administrative practices.
  • Experience in client services or data entry.
  • Excellent time management skills and ability to prioritise tasks.
  • Great communication and interpersonal skills.
  • Team player attitude.
  • Admirable customer service skills.
  • PC literacy – database and Microsoft Office.

 

What We Offer

 

  • A competitive salary package.
  • Flexible work arrangements.
  • Paid parental leave.
  • Birthday leave.
  • Excellent working environment.
  • Exciting career opportunities.
  • Opportunities for ongoing education and development.
  • Service recognition awards.
  • Employee assistance program for yourself and immediate family members.