Customer Service Representative for Melbourne's Iconic Tram Network
1 week ago
About the Opportunity
",">This role offers an exciting opportunity to join Yarra Trams, a leading transportation company in Melbourne, as a Customer Service Representative. As part of our team, you will be responsible for providing exceptional customer service to our passengers while conducting ticket inspections and enforcing compliance with tram network regulations.
",">As a key member of our team, you will work closely with our customers, responding to their queries and concerns in a professional and courteous manner. You will also be responsible for reporting any observed or reported incidents, completing relevant reports, and maintaining accurate records.
",">To be successful in this role, you will require strong communication and interpersonal skills, with the ability to interact effectively with diverse groups of people. A high level of adaptability, flexibility, and resilience is essential, as you will be required to work in a fast-paced environment with varying shifts and irregular hours.
",">We offer a competitive salary package, including a generous remuneration of approximately $60,000 per annum, plus superannuation and other benefits. Our team members enjoy a range of perks, including a free travel pass for Victoria's public transport network, access to professional development opportunities, and a commitment to your health and wellbeing.
",">At Yarra Trams, we value diversity, inclusivity, and respect for all individuals. We are committed to creating a workplace that is safe, welcoming, and supportive for everyone. If you are passionate about delivering exceptional customer service and working in a dynamic, collaborative environment, we encourage you to apply for this exciting opportunity.
",">About Yarra Trams
",">Yarra Trams is a proud operator of the world's largest tram network, serving over 250 million passengers annually. We are committed to providing safe, efficient, and reliable services to our customers, while promoting sustainability and community engagement.
",">Our team members are passionate about making a positive impact on the lives of our customers and the communities we serve. We believe that every individual has a unique contribution to make, and we strive to create a workplace that values and supports diversity, equity, and inclusion.
",">We invite applications from motivated and enthusiastic individuals who share our vision and values. Join us in shaping the future of transportation in Melbourne and beyond.
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