Tram Network Operations Coordinator

6 days ago


Melbourne, Victoria, Australia Yarra Trams Full time

About the Role

We are seeking an experienced Coordinator to join our team at Yarra Trams, the proud operator of the world's largest tram network.

The successful candidate will contribute to the delivery of the Passenger Service Delivery franchise requirements and the wider KD business plan by coordinating and overseeing the operational requirements of the occupation plan.

The role involves planning to be undertaken in line with the Network Readiness processes, capturing all costs and monitoring expenditure against the projected budget.

The successful candidate will also be responsible for key liaison with Yarra Trams Occupations to DOT and other transport operators, managing Yarra Trams Occupations schedule.

Main Responsibilities

  • Coordinate and oversee the operational requirements of the occupation plan
  • Plan to be undertaken in line with the Network Readiness processes
  • Capture all costs and monitor expenditure against the projected budget
  • Key liaison with Yarra Trams Occupations to DOT and other transport operators
  • Manage Yarra Trams Occupations schedule
  • Cross-functional coordination and development of the Network Readiness Plan
  • Draft and submit Network Readiness Plans to DOT
  • Completion and quality of Lessons learnt documents for planned disruptions including occupations
  • Continuous improvement of plans for reoccurring events
  • Coordinate Network change event risk assessments and evaluation
  • Recommend adjustments to all appropriate procedures and standard templates relating to the Network Events process within the Network Readiness procedure

Requirements

To be successful in this role, you will have:

  • 5+ years Transport Industry and/or Event Planning experience
  • Excellent operational understanding of Victorian public transport systems
  • Strong ability to manage time and prioritise tasks as an individual or for the team
  • Strong analytical, visualization and conceptualization skills
  • Excellent written and verbal communications skills
  • Strong conflict resolution and Stakeholders management skills
  • Excellent planning, organisation, problem solving and prioritisation skills
  • Ability to work both autonomously and in a team environment
  • Ability to promote ideas or solutions to network issues or constraints to management
  • Ability to work under pressure and achieve operational services timeframes
  • Strong attention to details and accuracy

About Yarra Trams

Yarra Trams is committed to moving Melbourne forward by delivering solutions for better tram journeys. We are dedicated to caring for each other, our passengers, and our communities.

What We Offer

  • A Free travel pass for Victoria's Public Transport Network
  • Competitive salary and great conditions
  • Professional Development
  • Career growth opportunities
  • A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
  • Paid Parental leave and paid superannuation for primary caregivers


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