Hotel Operations Manager

21 hours ago

Gold Coast, Queensland, Australia beBeeService Full time $76,515 - $85,000

Job Description:

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We are seeking an experienced and skilled professional to fill a critical role in our team. As the Hotel Service Manager, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all guests receive exceptional service and have a memorable stay.

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About the Role:

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This is an excellent opportunity for a motivated and ambitious individual to join our team as a Hotel Service Manager. You will work closely with our General Manager to drive business growth, improve efficiency, and maintain high standards of customer service.

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Key Responsibilities:

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  • Provide Leadership: Lead by example, demonstrating strong leadership skills, and motivating your team to achieve their best performance.">
  • Customer Focus: Ensure that all guests receive exceptional service, resolving any issues promptly and efficiently.">
  • Operational Efficiency: Oversee the smooth operation of the hotel, ensuring that all departments work together seamlessly.">
  • Team Management: Supervise, train, and develop your team members, providing guidance and support when needed.">
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Requirements:

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To be successful in this role, you will need:

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  • Proven Leadership Experience: A minimum of 3 years of experience in a leadership position, preferably in the hospitality industry.">
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with staff, guests, and other stakeholders.">
  • Problem-Solving Skills: Ability to think critically and solve problems efficiently, making sound decisions when necessary.">
  • Teamwork: A proven ability to work collaboratively with others, building strong relationships and fostering a positive team culture.">
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Benefits:

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We offer a competitive salary package, including benefits such as:

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  • Generous Salary: A salary that reflects your value to the company.">
  • Opportunities for Growth: Opportunities to develop your career and take on new challenges.">
  • Recognition and Rewards: Recognition and rewards for outstanding performance.">
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About Us:

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We are a dynamic and forward-thinking organization that values innovation, creativity, and excellence. We are committed to providing exceptional service to our guests and employees alike.

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Contact Information:

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Please submit your application, including your resume and a cover letter, to [insert contact information].

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