Service Delivery Specialist

5 days ago


Canberra, ACT, Australia beBeeCustomerService Full time $80,000 - $120,000

About this role

We are seeking a highly skilled and experienced Service Delivery Specialist to provide fast, efficient and friendly customer service.

The successful candidate will be responsible for resolving software, hardware and network operations difficulties.

Key Responsibilities:

  • Provide second-level telephone contact support
  • Respond to and resolve customer requests
  • Achieve first-contact resolution performance metrics
  • Manage time and workload to meet predetermined service levels

Australian citizenship is mandatory for this role.

Type: Permanent Category: Project / Program Support Reference ID: BBBH73475



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