Service Coordinator

7 months ago


Gosford, Australia Australian Unity Full time

As a **Service Coordinator, **within our Home Health program, your role will include managing a portfolio of approximately 150 customers as well as a team of Care Workers in the **Central Coast area with our Branch located in Gosford**.

In this role, you'll have the opportunity to collaborate with a Business Leader who fosters a culture of engagement, collaboration and ownership, making this a valuable learning and growth experience for you.

Industry experience isn't a must for this role We would welcome People Leaders from the Banking, Retail or Sales sector who are looking to make a rewarding career change.as well as get work/life balance back in your day

**Key accountabilities**:

- Conduct Recruitment activities and Onboarding of new Care Workers.
- People Leadership including engagement & collaboration with your team, formal and informal coaching, monitoring performance & fostering a safety culture.
- Provide dedicated client management by conducting initial assessments, annual reviews, and developing comprehensive care plans, all while building strong connections with clients' families.
- Manage and resolve client escalations and complaints to ensure high levels of satisfaction.
- Drive customer acquisition and growth while building a positive brand presence in the community.
- Build & develop valuable relationships with various external service providers and internal Clinical and Allied Health teams.
- Drive continuous improvement initiatives and maintain a strong focus on compliance within your portfolio.

**Does this sound like you?**
- Proven People Leader with a track record of cultivating a high-performing and engaged teams. _Experience managing remote teams is desirable but not essential. _
- Experience coaching and developing teams both in formal and informal settings.
- Exceptional multitasking and the ability to take ownership of customer-focused solutions.
- Prior experience in managing financial budgets.
- Success rate in working to KPIs and targets.
- Strong stakeholder management with the ability to drive your business outcomes.
- Demonstrated ability to manage your time effectively, prioritise & make sound decisions and tech savvy is a must
- Fully COVID-19 vaccinated with 2 doses (Booster is optional)

**Why work for Australian Unity?**
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave
- Flexible Work Options - this role is a hybrid approach between client visits, Branch days & WFH as part of your week
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities
- Staff discounts - discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners
- Fitness Passport - discounted access to over 1,500 fitness facilities across Australia
- Novated Car Leasing options through our partner 14 weeks paid Parental Leave & access to Remedy’s Bump to Baby program


  • Service Coordinator

    6 days ago


    Gosford, Australia NSW Government -Service NSW Full time

    **Job Title**: Service Coordinator **Salary**: SNSW Grade 6 - The package includes base salary range of $87, 504 - $93, 111, plus employer's contribution to superannuation and annual leave loading. **Location**: Brookvale **Employment Status**: Full-Time, Ongoing *** **About the opportunity** Day-to-day, the Service Coordinator supports and coaches a team...


  • Gosford, Australia Inca home services Full time

    POSTION: Service Coordinator We are currently seeking an experienced Service Coordinator to join our team at Inca home services as permanent part time. The service coordinator will work closely with our NDIS participants with disability, psychosocial disability, families/carers and support workers to deliver quality, person centered, and goal focused...

  • Product Coordinator

    7 months ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Product Coordinator - Clerk Grade 7/8** **Full-Time Ongoing vacancy** **Flexible - Parramatta is where the team is based** **Do you want to**: - Flex your excellent multi-tasking and co-ordination skills to support a dynamic team - Work in an in inclusive and flexible hybrid environment with excellent career and learning development opportunities -...


  • Gosford, Australia Disability Mobility and Services (DMS) Full time

    At Disability, Mobility & Services (DMS), we pride ourselves in our work environment that is centred around integrity, collaboration and fun. We work hard and strive to exceed expectations. We operate as a small office in a family-run environment. We recognise the importance of surrounding yourself with like-minded and empathetic people while valuing...


  • Gosford, Australia Right at Home Full time

    **Description**: With dedicated, one-on-one domestic, personal, and nursing care, Right at Home Gosford is ready to assist with quality in-home care. Located in Gosford, Right at Home Gosford delivers services under government-funded home care packages, NDIS, DVA, NIISQ. Right at Home is a leader in quality home care and support, allowing our clients to...

  • Project Coordinator

    7 days ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Project Coordinator - Program Delivery** **Are you a project superstar looking for a dynamic, challenging and rewarding role in a supportive environment where you can be yourself and thrive?** **This is an exciting opportunity to join a newly formed team making an impact for the people of NSW. We are a team that is focused on creating a culture of...


  • Gosford, Australia NSW Government -Department of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing** - Salary starting from $75,992 + 10.5% super - Status: Full time, Ongoing role - Location: Gosford - Operational role providing onsite (face to face) customer service 5 days per week **About the role**: Deliver high quality customer service providing assistance, information and customer support services to...

  • Support Coordinator

    7 months ago


    Gosford, Australia Inca home services Full time

    We are recruiting: Part time Service Coordinator INCA Home Services is currently seeking an Part time Service Coordinator to join our team. The service coordinator will work closely with our NDIS participants with disability, psychosocial disability, families/carers and support workers to deliver quality, person centered, and goal focused outcomes in an...

  • Service Coordinator

    6 months ago


    Gosford, Australia Australian Unity Full time

    As a **Service Coordinator, **within our Home Health program, your role will include managing a portfolio of approximately 150 customers as well as a team of Care Workers. Our office is based in Gosford, and we have 2 opportunities to join our growing team for either of the below areas: - **Team 2**:Budgewoi, Doyalson, Gorokan to Noraville & surrounds...

  • Support Coordinator

    2 days ago


    Gosford, Australia Just Coordination Of Supports Full time

    **Support Coordinator - Part Time/Full Time** - Part-time / Full-time (minimum of 4 days per week) - Flexible work arrangements (mix of working from home and from the Gosford office) - Laptop & iPhone/Samsung provided - Manageable caseload - Achievable KPI Are you a passionate and experienced support coordinator looking for your next opportunity to support...

  • Support Coordinator

    7 days ago


    Gosford, Australia New Horizons For Health Full time

    Support Coordinator - Gosford Requestion ID: req7432 Employment Type: Max-Term Contract For more than Fifty years, we've been supporting people with disability and mental health concerns; and those who are aged, people at risk of homelessness, humanitarian entrants, youth, and Indigenous Australians. It’s all part of our goal to provide innovative...

  • Support Coordinator

    3 months ago


    Gosford, Australia Recruitflex Full time

    Plan & Coordinate Home Care Supports for NDIS Participants - Long Established Local Community Care Organisation - Full Time, Flexible Work Arrangements, NFP Tax Benefits & More! Based in the heart of Gosford, our client is a well-established, not-for-profit community services provider. With an outstanding reputation, their success is complemented by an...

  • Cio Service Desk

    6 days ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **CIO Service Desk - Customer Support Officer, Ongoing / Temporary - Full Time / Part Time** **DCS is a great place to work, and it’s not just us saying that!** Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

  • Service Coordinator

    6 months ago


    Gosford, Australia Australian Unity Full time

    As a **Service Coordinator, **within our Home Health program, your role will include managing a portfolio of approximately 150 customers as well as a team of Care Workers **with our Branch located in Gosford**. **This role is initially a 12 month fixed term maternity leave contract where you will commence to support the branch across all teams and then move...


  • Gosford, Australia My Home Living Care Pty Ltd Full time

    **About Us** Established since 2009, My Home Living Care (MHLC), is a registered NDIS provider, specialising in home and community care support. We are dedicated to providing quality care and support services that are person-centred, culturally appropriate, and responsive to our customer’s home and community needs. **About the Role**: As a Support...


  • Gosford, Australia Just Coordination Of Supports Full time

    **Specialist Support Coordinator / Support Coordinator / Recovery Coach** **Part Time/Full Time** - Part-time / Full-time (open for discussion) - Flexible work arrangements (mix of working from home and from the Gosford office) - Laptop & iPhone/Samsung provided - Manageable caseload - Achievable KPI Are you a passionate and experienced support coordinator...

  • Service Coordinator

    3 days ago


    Gosford, Australia Australian Unity Full time

    **About Us**: As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. What makes us different? We’re Bold, Warm and Honest. We have **Good People** that are experts in their field, we are **Committed** to the goals of our members and customers, we focus on making a **Positive Impact** in our community and we...

  • Lifestyle Coordinator

    7 months ago


    Gosford, Australia BaptistCare Full time

    Make a difference with us **About BaptistCare Orana Centre** Located in the beautiful Central Coast suburb of Point Clare, Orana Centre has comfortable living at its heart. It’s dotted with private sitting rooms, barbeque areas, landscaped gardens and numerous courtyards for residents and their families and friends to enjoy. Point Clare’s amenities are...


  • Gosford, Australia Just Coordination Of Supports Full time

    **Support Coordinator/Manager - Full Time** - Flexible work arrangements - Manageable caseload Are you a passionate support coordination manager looking for your next opportunity to support NDIS participants to achieve their goals and work with a small team to support and encourage? **Your new employer** Just Coordination of Supports (Just COS) provides...


  • Gosford, Australia Baptistcare WA Full time

    **Lifestyle Coordinator| Point Clare**: - Gosford, NSW, Australia, 2250- Permanent Part-TimeAdd To Favourites **LIFESTYLE COORDINATOR |PART TIME| POINT CLARE** Make a difference with us **About BaptistCare Orana Centre** Located in the beautiful Central Coast suburb of Point Clare, Orana Centre has comfortable living at its heart. It’s dotted with...