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Pool Operations Team Assistant

1 month ago

City of Glen Eira, Australia Glen Eira City Council Full time

About the Role

We are seeking a highly motivated and experienced individual to support the Lifeguard Team Leader in the leadership of the operations team at Glen Eira Leisure. The successful candidate will be responsible for ensuring excellent supervision and service to our members and guests.

This role is ideal for someone looking to develop their career in the leisure industry, with a focus on staff development and skill strengthening. The successful candidate will be part of a team that prides itself on providing leading edge services to all ages and members of the community.

Key Responsibilities

  • Assist the Lifeguard Team Leader in ensuring Service Improvement Plan scores are maintained for areas under direct supervision.
  • Perform other administrative tasks relating to Safety and Supervision as required.
  • Assist in managing and developing staff rosters to ensure coverage and keep all facilities open safely.
  • Assist with shift authorisation and timesheet approvals.
  • Support in the training and development of the Lifeguard team.
  • Respond to customer feedback in a timely manner and ensure the Lifeguard team is following the feedback processes.
  • Ensure staff are trained and updated on the use and manual handling of chemicals and dangerous goods and other OH&S procedures.
  • Assist with hazard and risk assessments and the maintenance of a register to ensure proactive identification and management of potential issues.
  • Complete direct service roles.
  • Support the Lifeguard Team Leader in the maintenance of accurate, up-to-date records for OH&S risk assessments, Water Quality, Accidents and incidents, Hazchem register, and Dangerous goods manifest.
  • Assist in the preparation of progress reports on key performance indicators for the business unit.

We Value

  • Experience in leading and managing a team.
  • Provide First Aid and CPR Certificate.
  • Pool Lifeguard Qualification.
  • Employee Working with Children Check.
  • First Aid Management of Anaphylaxis and Management of Asthma Risks and Emergencies in the workplace qualifications (or willing to obtain).

Please note the successful candidate must be willing to undergo a police records check, pre-employment medical and Health declaration for the purpose of employment.

About Glen Eira Leisure

Glen Eira Leisure is a part of Glen Eira City Council, owning and operating three industry leading aquatic and recreation facilities. We pride ourselves on providing leading edge services to all ages and members of the community.