Concession Team Leader

3 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $70,000 - $98,000
About the Role

The Concession Supervisor is a highly motivated leader who inspires and drives our concession to success. As a people-centric supervisor, you will lead and develop a small team to create an exceptional customer experience that contributes to commercial growth.

Key Responsibilities:
  • Mentor and develop team members to deliver outstanding customer experiences.
  • Lead by example in customer service, ensuring staff are engaged and motivated to meet expectations.
  • Manage stock and sales through effective business strategies.
  • Ensure the concession maintains visual standards and maximizes sales potential.
Requirements:
  • Supervising experience or extensive fashion retail expertise.
  • A proven track record of creating a customer experience and driving commercial outcomes.
  • Ability to address situations with confidence, empathy, and engagement when providing feedback and praise.
  • Exceptional communication, problem-solving, and interpersonal skills.
About Us

We're passionate about delivering premium wardrobe solutions for the modern woman. Our approach to design ensures timeless pieces that resonate with our community.

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