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Concession Business Leader

3 weeks ago


Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000
Job Overview

We are seeking a highly motivated and experienced leader to join our team as a Concession Supervisor. This is an excellent opportunity for a passionate individual who has the ability to inspire and motivate a team, driving success in our concession business.

The ideal candidate will have experience in supervising a small team and possess exceptional communication and problem-solving skills. They will be responsible for mentoring, leading and developing their team to create an inspirational customer experience that contributes to our overall commercial success.

Key Responsibilities
  • Mentor and lead a small team of 2-4 staff members to achieve sales targets and deliver high-quality customer service.
  • Lead by example, ensuring all staff are engaged, motivated and mentored to deliver above-and-beyond experiences.
  • Manage stock effectively to minimise stock loss and maximise sales potential.
  • Ensure the concession maintains our visual standards and merchandise stock to meet sales expectations.
Requirements
  • Experience in a supervising role or extensive experience in fashion retail.
  • Proven track record of creating a customer experience and determination to drive commercial outcomes.
  • Demonstrated ability to address situations with confidence, empathy and engagement when providing feedback and praise.
  • Exceptional communication, problem-solving and interpersonal skills with the ability to work autonomously.
Benefits
  • Up to 50% off new-season styles.
  • $1,000 yearly clothing allowance.