System Administration Support Officer
3 weeks ago
About the Role
The System Administration Support Officer is a critical role within Corporate Services, contributing to centralized administration across multiple systems. The role manages a range of data entry, records management, inbox support, and administrative tasks to assist both corporate and operational teams.
Responsibilities
- Provide system administrative assistance to various teams such as HR, WHS, Facilities, and Finance, as well as manage client information systems.
- Review and maintain system workflows, dashboards, and timelines to ensure accurate information, compliance, and proper escalation of business processes.
- Handle general inquiries, greet guests, and ensure smooth communication with stakeholders, including staff, clients, volunteers, and external agencies.
- Develop and maintain professional relationships with stakeholders, ensuring effective collaboration with internal teams and external suppliers.
Requirements
- Experience in managing multiple systems, including databases and workflow platforms.
- Proven ability to efficiently diagnose and resolve technical issues in collaboration with IT helpdesk support.
- Skilled in working with cross-functional teams, including developers, IT support, and external vendors.
- Experience working with Aboriginal and Torres Strait Islander people, families, and communities would be highly regarded.
How to Apply
Please apply via the link, including a recent copy of your resume. Applications that fail to address the outlined criteria may not be considered.
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