Administrative Support Officer

2 months ago

Brisbane, Queensland, Australia The State of Queensland Full time
About the Role

We are seeking an experienced and skilled Administrative Support Officer to join our team at the Emergency Department. As a key member of our administrative team, you will provide high-quality support to our clinical staff and patients, ensuring the smooth operation of our department.

Key Responsibilities
  • Provide administrative support to the Emergency Department clinical staff, including responding to enquiries and providing information and assistance to staff, patients, and visitors.
  • Manage and maintain accurate records and databases, ensuring confidentiality and security of sensitive information.
  • Develop and implement effective administrative systems and processes to improve efficiency and productivity.
  • Collaborate with clinical staff to ensure seamless communication and coordination of patient care.
  • Provide exceptional customer service, demonstrating empathy, respect, and compassion to all stakeholders.
Requirements
  • Proven experience in an administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • High school diploma or equivalent required; degree in a related field preferred.
What We Offer
  • A rewarding career with opportunities for growth and development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A competitive salary and benefits package, including annual incremental increases and higher than standard employer contribution to Superannuation.
  • Flexible working arrangements and opportunities for professional development and training.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. If you are a motivated and experienced administrative professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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