Service Delivery Supervisor

4 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $80,000
Job Role

This role is responsible for supervising regional teams in the delivery of services across commercial sites. The successful candidate will provide effective leadership and coaching to ensure schedules, contract specifications, and service standards are met.

Key Responsibilities
  • Provide leadership and coaching to local Facilities Management teams.
  • Evaluate incidents and issues, reporting them using designated platforms, and ensuring timely follow-up actions.
  • Support Operations Managers in tender preparation and quotation.
  • Maintain compliance with ISO Certifications and related standards.
  • Conduct site visits to ensure efficient delivery of services.
  • Collaborate on scheduling and communicate staffing or payroll changes.
Skills and Qualifications
  • Certificate IV in Horticulture or equivalent knowledge and experience.
  • Strong physical fitness for manual handling and environmental demands.
  • Leadership training or experience in supervising staff.
  • Practical understanding of Work Health and Safety requirements.
  • Facilities management or related field experience.
  • Leadership and coordination skills.
  • Inclusion commitment and support for people with disabilities.
  • Excellent communication and problem-solving abilities.
  • NDIS Worker Screening Check clearance.
  • Australian driver's licence and White Card.
  • Working With Children Check.
  • Ability to travel regionally as needed.
Benefits
  • Salary Packaging: Increase take-home pay with access to NFP salary packaging up to $15,900 for living expenses.
  • Continuous Learning Opportunities: Work with industry-leading professionals dedicated to helping you advance your career.
  • Work-Life Balance: Enjoy options that fit your lifestyle.
  • Supportive Team Environment: Strong operational support behind you every step of the way.
  • Incredible Perks: Professional development, Fitness Passport, and confidential counselling through our Employee Assistance Program.
  • A Culture Like No Other: Vibrant, positive work environment with a strong sense of community.

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