Key Customer Support Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $81,000
About the Role:

We are seeking highly motivated and organized individuals to join our customer support team in Brisbane.

As a key member of this team, you will be responsible for providing exceptional support to customers in relation to their orders and general inquiries.

Your Key Responsibilities:

  • Process customer orders with precision and accuracy using our systems.
  • Understand production capabilities and logistics of our plant and truck network.
  • Maintain accurate delivery status information and communicate it to customers in a timely manner.
  • Foster strong relationships with customers and internal teams through effective communication.

What We Are Looking For:

  • Previous experience working in a contact centre environment is preferred.
  • Punctual, professional, and reliable team members who can contribute to a collaborative office setting.
  • Enthusiastic and customer-focused individuals who can adapt to a fast-paced contact centre team.
  • Excellent communication skills to resolve customer issues and capture order details effectively.
  • Ability to manage competing priorities in a high-volume environment while delivering exceptional customer service.

About Us:

We are a leading provider of construction materials across Australia, dedicated to delivering quality products and services that enable residential and commercial projects. Our values include safety, teamwork, ambition, accountability, and respect.

We take pride in our legacy as a great Australian business and aim to continue improving and fulfilling our purpose: building something great together.

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