Customer Support Specialist

3 days ago


Brisbane, Queensland, Australia beBeeSupport Full time $76,800
Customer Support Specialist

This is an exciting opportunity to join a dynamic team as a Customer Support Specialist. In this role, you will be responsible for managing customer inquiries and resolving issues in a timely and professional manner.

You will work closely with the sales team to ensure seamless communication and provide excellent customer service to our valued clients.

Key Responsibilities:

  • Manage customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with the sales team to identify and address customer needs
  • Provide product information and demos to customers as needed
  • Document customer interactions and updates in our CRM system

Requirements:

  • 2+ years of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in CRM software and Microsoft Office tools
  • Previous experience in call centers or customer support teams is a plus

Benefits:

  • Friendly and supportive work environment
  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement

About Us:

We are a leading provider of services that values its employees and customers alike. Our mission is to deliver exceptional customer experiences through our team's hard work and dedication.



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