
Customer Support Specialist
2 weeks ago
Job Title: Customer Support Specialist
Description:We are seeking a highly skilled customer support specialist to join our team in Brisbane. As a key member of our organization, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeding their expectations.
Responsibilities:- Provide technical support and assistance to customers via phone, email, or in-person.
- Maintain and develop robust customer relationships through effective communication and problem-solving skills.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
To succeed in this role, you will need:
- Previous experience in customer-facing roles, preferably in the healthcare industry.
- Strong technical skills, including proficiency in software and hardware maintenance.
- A degree-level education in Electronics, Electrical Engineering, Biomedical Engineering, or equivalent experience.
- Excellent communication and interpersonal skills.
We offer a range of benefits, including:
- A competitive salary and bonus structure.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
We are a global health technology company committed to improving people's lives through meaningful innovation.
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