Delivery Solutions Architects Manager

3 weeks ago

Sydney, New South Wales, Australia Databricks Inc. Full time

About the Role:

We are seeking an experienced Delivery Solutions Architects Manager to join our team at Databricks Inc. As a key member of our post-sales team, you will be responsible for building and leading a team of Delivery Solutions Architects.

Key Responsibilities:

  • Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals
  • Hire, coach, and grow a team of Delivery Solutions Architects for a company in high-growth mode
  • Keep your team ahead of the technical curve
  • Assign accounts and distribute work across individuals for optimal customer coverage and team balance
  • Inspire the team to be customer obsessed by understanding customer goals, their use cases, and Databricks technology
  • Build relationships and partner with Sales, SA, SSA, and professional services teams to accelerate customer growth
  • Work with cross-functional teams to reduce customer risk, and help your team with escalations while removing blockers
  • Lead team activities to monitor customer progress and forecasted growth
  • Provide input to grow and improve internal processes
  • Maintain a robust hiring pipeline at all times

Requirements:

  • 10+ years of successful experience in customer-facing technical GTM role(s)
  • Proven Saa S delivery experience in the areas of Data Analytics, Data Warehousing, Data Engineering, ETL, Machine Learning, AI or Data Science
  • 2+ years of experience building and leading technical post-sales teams, including hiring, on-boarding, and enablement
  • Trusted advisor to technical executives that guide strategic data project delivery decisions
  • Lead a team through best practices for architecture discussions and use case go-lives
  • Experience creating project, execution, and customer growth strategy plans
  • Proven ability to build and maintain a positive team culture, while driving cross-functional collaboration with supporting adjacent internal teams
  • Experience in delivery and deployment of workloads into production

About Databricks:

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI.

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