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Delivery Solutions Architects Manager

2 months ago

Sydney, New South Wales, Australia Databricks Inc. Full time
About the Role

We are seeking an experienced Delivery Solutions Architects Manager to join our team at Databricks Inc. as a key member of our post-sales technical strategy team.

Key Responsibilities
  • Lead a team of Delivery Solutions Architects to achieve customer, company, and team goals
  • Hire, coach, and grow a team of Delivery Solutions Architects for a company in high-growth mode
  • Keep your team ahead of the technical curve by maintaining advanced knowledge of the technology stack and advising customers on the best use of it in their architecture
  • Assign accounts and distribute work across individuals for optimal customer coverage and team balance
  • Inspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technology
  • Build relationships and partner with Sales, SA, SSA, and professional services teams to accelerate customer growth
  • Work with cross-functional teams to reduce customer risk and help your team with escalations while removing blockers
  • Lead team activities to monitor customer progress and forecasted growth
  • Provide input to grow and improve internal processes
  • Maintain a robust hiring pipeline at all times
Requirements
  • 10+ years of successful experience in customer-facing technical GTM roles
  • Proven SaaS delivery experience in the areas of Data Analytics, Data Warehousing, Data Engineering, ETL, Machine Learning, AI, or Data Science
  • 2+ years of experience building and leading technical post-sales teams, including hiring, on-boarding, and enablement
  • Trusted advisor to technical executives that guide strategic data project delivery decisions
  • Lead a team through best practices for architecture discussions and use case go-lives
  • Experience creating project, execution, and customer growth strategy plans
  • Proven ability to build and maintain a positive team culture, while driving cross-functional collaboration with supporting adjacent internal teams
  • Experience in delivery and deployment of workloads into production
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI.