Exceptional Customer Experience Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $80,000
Customer Service Professional

We are seeking a skilled Customer Service Professional to join our team. In this role, you will be responsible for delivering exceptional service and support to our residents and visitors.

This is an excellent opportunity for someone who is passionate about customer service and looking to make a difference in the lives of others.

About the Role

The Customer Service Professional will be the face of our organization, providing top-notch service and support to our customers.

You will need excellent communication and organizational skills, as well as the ability to problem-solve and think critically.

Your passion for delivering outstanding customer experiences will shine through in everything you do.

Responsibilities
  • Deliver exceptional customer service and support to our residents and visitors.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with other teams to ensure seamless service delivery.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A strong ability to problem-solve and think critically.
  • A passion for delivering outstanding customer experiences.
  • Previous experience in a customer-facing role.
Benefits

We offer a range of benefits to support your physical and mental wellbeing, including:

  • Annual flu vaccinations and skin checks.
  • Insurance discounts up to 10% with top providers.
  • A month dedicated to your well-being and health, plus a day off to celebrate however you want.
Why Work With Us?

We are a leading provider of student accommodation in Australia, committed to creating a unique, safe, and enriching experience for our residents.

We value diversity and inclusion, respecting the contributions of First Nations and Indigenous peoples, and creating an environment where everyone's voice is valued.

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