Exceptional Customer Experience Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $140,000
Job Role Summary

The primary objective of this position is to establish a close relationship with customers, providing them with exceptional support and ensuring they derive the maximum value from our platform.

This involves devising strategies to boost email and SMS revenue for our clients, utilizing creative problem-solving skills to help them achieve their business goals, and fostering strong relationships with customers to drive executive stakeholder alignment on both sides.

Key areas of focus include developing robust customer engagement plans, identifying opportunities for growth, and collaborating closely with customers to enhance their overall experience with our platform.

About the Customer Success Manager Role

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