Delivering Exceptional Client Experiences

3 days ago

Sydney, New South Wales, Australia beBeeEmpathy Full time $69,000 - $87,000
Customer Service Representative

Our customer-centric team is driven to deliver exceptional experiences for our clients. We're seeking a dedicated and motivated individual to join our team as a Customer Service Representative.

About the Role

You will be empowered to make a positive impact on customers and communities. You'll have the opportunity to learn, grow, and succeed while delivering seamless, consistent, and tailored customer service every day.

Key Responsibilities:
  • Support our branch by being the first point of contact for our customers
  • Identify suitable products and services for customers, such as account opening, unsecured lending, and banking transactions
  • Demonstrate our digital solutions for customers, making banking simple, easy, and secure
What We Offer:
  • Access to exclusive discounts, including competitive rates and reduced fees on home loans, credit cards, and insurances
  • A comprehensive range of benefits and offers on Travel, Fitness, Events, and Technology
  • Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave
Requirements:
  • A passion for delivering quality customer experiences
  • A team player with attention to detail, ensuring every transaction is efficient and accurate
  • Customer-focused thinking and an appreciation for diversity and inclusion
  • No prior banking experience required - full training provided

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